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Japanese Cocktail Journal

The guarantee

ArtiBrex Refund: How to Ask for Your Money Back Within the 90-Day Guarantee

It is easier to start something new when you know exactly how to walk back from it. Here is what the 90-day money-back guarantee covers for ArtiBrex, who to write to and what to have in your hand when you do.

By the Japanese Cocktail Journal editorial team · Updated · 4 min read

A warm bowl of golden broth with steam rising on a dark table
Illustrative image. A mother and daughter at the kitchen table with a laptop, writing an email together.

What the guarantee says

ArtiBrex carries a 90-day money-back guarantee, says the order page dated November 12, 2026: a full refund, as the brand states it. It covers every kit, the 3-bottle, the 2-bottle and the single bottle alike. The words that matter are the plain ones: ninety days, money back. This page is about how to use it if you ever need to, and why it is reasonable to start without worrying about the exit.

Who handles it

The brand does, not this site. This is an affiliate site: we do not sell ArtiBrex, we do not see your order and we have no way to refund it. The brand’s support desk keeps your order record and deals with refunds itself. The address it gives for the guarantee is support@artibrex.com, and that is the one to write to. The address for this website is a different one, and it only handles questions about the site itself.

How to ask, step by step

  1. Write while the window is open. The ninety days run from the purchase date, so write with days to spare and not on day ninety.
  2. Use the email address above. Put the words “90-day money-back guarantee” in the subject line, so the message goes to the right desk.
  3. Say what you want in one sentence. Nothing more is needed.
  4. Keep your own copy. Save the message you sent and the reply you receive.

Read the guarantee on the order page →

A short email you can copy

Subject: 90-day money-back guarantee, order number [your number]

Hello, I would like to use the 90-day guarantee and receive a refund for my ArtiBrex order. My name is [your name], I ordered on [date] and I used the email address [your email] at checkout. Please tell me the next steps. Thank you.

That is the whole message. It is polite, specific and easy to answer, which is exactly what you want when you are writing to a support desk.

What to have ready

  • The order number from your confirmation email, which is the first thing anyone will ask for.
  • The name and email address you used at checkout.
  • The date of the order and which kit you ordered.
  • The name on your card statement, BEMONY*ARTIBREX, in case you want to point to the charge.
  • The bottle itself, in case the reply asks about it.

What happens after you write

The brand replies and tells you the next steps for your order. Anything that depends on the brand’s own terms, such as how it handles the bottles or how long the refund takes to reach your card, comes from that reply and not from us. If you are writing for a parent or a spouse, do it together at the kitchen table, with the confirmation email open on the screen. It takes five minutes.

Close-up of the ArtiBrex label reading Joint Mobility Support, 30 capsules
The ArtiBrex label. Keep the bottle until the guarantee window has closed.

Why ninety days matter for a routine like this

The presentation describes three marks: an early change you can feel, the swelling going down and the bone-on-bone ache settling by the third week and, by weeks four to six, the stretch it calls freedom from pain. All three land inside the ninety days. The window is also close to the length of the 3-month protocol that the presentation describes, so you can follow the routine for roughly the length it describes, with the guarantee still open, instead of deciding on faith. We walk through the marks in the ArtiBrex timeline.

What this does for the decision

There is a quiet effect to a guarantee like this. When you are afraid that one more bottle will be one more disappointment, the guarantee changes what you are risking. You are no longer betting money. You are spending ninety days of your own mornings, with a plain way to get the money back if your first steps do not tell you what you hoped. That can be the difference between reading about a routine for another year and starting it tomorrow.

Keep your records in one place

Make a small folder, on paper or on the computer, for anything about the order: the confirmation email, a screenshot of the order page as you saw it, the date. If you ever write for your money back, the message practically writes itself, and the person answering can find your order in a minute.

If you have not ordered yet

Take two minutes to read the guarantee on the order page before you pay, and save the support address in your contacts. That way, if you ever need it, it is already there. The kit options and what each costs are in what comes in an ArtiBrex order.

Frequently asked questions

How long is the ArtiBrex guarantee?

90 days, as a money-back guarantee that covers every kit.

Who do I contact for a refund?

The brand, at support@artibrex.com. This website is run by an affiliate and cannot see or refund orders.

What should I include in the email?

Your order number, the name and email you used at checkout, the date and the kit you ordered, plus one sentence saying you would like to use the 90-day guarantee.

When should I write?

While the window is open and with days to spare. Counting from the day you order is the safest way.

Keep reading

This article is general information, not medical advice, and it doesn’t replace a conversation with your doctor or pharmacist. Last updated November 12, 2026. Spotted an error? Write to support@artibrex.online.